Toronto, Ontario, Canada, August 11, 2025 — CMiC, the leading next generation construction ERP provider, recently announced a new partnership with Nycom, a specialty subcontractor specializing in interior construction, millwork, science laboratory design and construction, and specialties across the Mid-Atlantic region.
As the rapidly expanding construction firm continues to scale operations, Nycom's leadership recognized the need for a comprehensive, cloud-based platform to replace their existing suite of disconnected software solutions. Seeking a solution that would enhance operational efficiency, streamline reporting, and support aggressive growth plans, Nycom embarked on an extensive evaluation process, ultimately selecting CMiC as the technology partner to support its continued expansion.
Nycom: A Leading Specialty Subcontractor in Interior and Science Laboratory Construction
Founded and headquartered in Midlothian, Virginia, Nycom is a specialty subcontractor that designs and builds science laboratories while providing comprehensive interior construction, millwork, and specialty services. Over the past five years, the company has expanded into new markets, increased its workforce, and grown business volumes, reflecting expertise and market demand for specialized construction services.
With a portfolio of approximately 800 active projects, Nycom manages a complex portfolio that requires sophisticated project tracking, financial management, and operational oversight. Their specialization in science laboratory construction demands precision, adherence to strict regulatory standards, and seamless coordination between design and construction phases.
Led by Chris Johnson, Nycom’s first Chief Financial Officer, the company pursues strategic growth while upholding its reputation for quality and expertise in laboratory construction.
Business Challenges Faced: Fragmented Systems and Manual Processes
As Nycom experienced steady growth over the years, the company identified several operational areas with potential for enhanced efficiency and scalability. These challenges included:
Disconnected Software Solutions: Reliance on Sage 300 for construction ERP required multiple point solutions, including Procore for Installation services This fragmented approach created inefficiencies and data silos.
Limited Automation and Reporting Capabilities: Their existing system lacked business intelligence functionality and automated reporting, requiring significant manual intervention to generate critical business insights. This manual approach was time-consuming and prone to errors.
Inadequate Workflow Controls: The current system provided insufficient approval workflows, including the inability to review journal entries before posting, creating potential risks and reducing financial controls.
Technology Infrastructure Limitations: Operating through a VPN environment for external users created accessibility challenges and limited the company's ability to support a distributed workforce effectively.
Collaboration Barriers: Sage 300 offers limited collaboration, communication, and workflows. Chris welcomes CMIC for its improved efficiency and integration between Operations and Accounting.
To support their continued growth trajectory, Nycom focused on identifying an integrated, cloud-based solution that would optimize operations and create a robust foundation for future expansion.
Evaluating Software Solutions: Nycom's Comprehensive Selection Process
Nycom conducted an extensive evaluation of multiple software platforms before selecting CMiC as their comprehensive solution. The evaluation process included reviewing Viewpoint, Trimble software solutions, the newest cloud-based version of Sage, and Acumatica, among other cloud-based alternatives.
To ensure a well-informed decision, Chris Johnson leveraged input from the Construction Financial Management Association (CFMA) and other industry sources. The evaluation process went beyond traditional vendor presentations, including a site visit to a CMiC client in Washington, DC, where Johnson and Brett Harman, Nycom’s Chief Operations Officer, conducted in-depth conversations about implementation experiences and success factors.
This thorough due diligence approach included bringing the Washington, DC client's Controller to present to Nycom's senior management team, providing valuable insights into implementation requirements and success strategies. Additionally, Chris Johnson and Faith Kilafwasru, Nycom’s Learning and Development Manager, developed a CMIC kick off presentation for a monthly Nycom all employees meeting called "First Fridays.” During this meeting, senior leadership explained the upcoming CMiC implementation to employees, emphasizing the strategic importance and expected benefits of the new system. This introduction helped to “set the stage” for the exciting partnership between CMIC & Nycom.
CMiC Solutions Integrated into Nycom’s Technology Roadmap
In preparation for their January 2026 system launch, Nycom has chosen several key CMiC applications to support their operational transformation. These applications include:
CMiC Financials (Including Human Capital Management and Payroll): General Ledger, Accounts Payable, Accounts Receivable, Project Costing, Human Capital Management (including Payroll, eTime & ESS), Change Management, Project Billing, Asset Management and Opportunity Management.
Project Controls and Management: Prequalification & Procurement (Subcontractor Pre-Qualification and Management) and & Construction Documents (Document Management).
Additional Features: Resource Planning andDocusign. CMIC aims to integrate its API with Siteline, a key billing and lien waiver tool for Nycom, in Q4 2025. Johnson values the strategic partnerships CMIC has established to enhance business efficiency & performance.
Anticipated Business Outcomes: Automation, Integration, and Scalable Growth
Following their CMiC deployment, Nycom expects to achieve significant operational improvements and strategic advantages, including:
Enhanced Business Intelligence and Reporting: CMiC's integrated business intelligence capabilities will provide automated reporting functionality, eliminating manual intervention and enabling real-time access to critical business data. As Johnson explains, " The business intelligence functionality is particularly compelling because it provides direct data access and custom reporting capabilities. Unlike systems that restrict data accessibility, CMiC empowers users to generate the specific insights they need."
Improved Operational Workflows: The new system will introduce sophisticated approval workflows and controls, including the ability to review journal entries before posting, enhancing financial oversight and reducing operational risks.
Cloud-Based Accessibility: The transition from VPN-dependent systems to CMiC's cloud-based platform will improve accessibility for distributed teams and support Nycom's continued growth without infrastructure limitations.
Departmental Collaboration: Integrated project management and accounting functions will facilitate better collaboration between departments, enabling the finance team to provide more proactive support to operational needs.
Johnson particularly values CMiC's commitment to continuous improvement and user-driven innovation: "Their dedication to ongoing enhancement really stands out—from developing AI chatbots to implementing system improvements based on active user feedback and input
Explore what makes CMiC the trusted choice for construction firms seeking complete project management solutions by clicking here.
About Nycom:
From Pre-construction through the Construction phase, customers turn to Nycom for our knowledge and experience in designing, managing and installing successful Educational, Healthcare and Industrial projects. Nycom is a proven, full-service interior specialties provider. We have experienced sales, project management and installation professionals ready to assist you with all your Pre-Construction and Construction needs.
About CMiC:
As an industry pioneer, CMiC delivers complete and unified Financials and Project Management software solutions for construction and capital projects firms. CMiC's powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets—from a Single Database Platform™. With customers throughout North America and overseas, CMiC serves one-quarter of ENR's Top 400 Contractors and hundreds of small and mid-sized construction firms, from general and specialty contractors to heavy/highway and project owners. Over $100 billion in construction revenue is handled by CMiC annually.