North Mechanical Exterior hotel JW Marriot 1200x862
North Mechanical Exterior hotel JW Marriot 1200x862

Case Study: North Mechanical Delivers Real-time Insights Through Remote Capabilities


Based in Indianapolis, Indiana, North Mechanical Contracting (‘NMC’) is a mechanical subcontractor focused on hospitals, food manufacturing and hotels. The company has been in business for 40 years. In the last decade, NMC acquired North Mechanical Services, a service contractor that has grown 100% in the last six years. The construction and services lines of business complement one another: projects range from $30,000 to $30 million. NMC prides itself on being technologically advanced, owning three Trimble robots and their own fabrication shop onsite. 

“As we worked through the process of reviewing different products, we realized that CMiC Cloud was the only true Software-as-a-Service (SaaS) solution for a company our size, eliminating the need for purchasing and maintaining a hosting server. We wanted all users to have a single point of access. For a company with an outsourced IT group—like NMC, CMiC Cloud was the most logical solution, giving us the outcomes we wanted.” – Michelle Eastman, CFO at North Mechanical. 

The Challenges

  • Looking for a tool with collaboration and remote capabilities. 

  • Want to be up to date on current technology, as they are currently using a desktop-based ERP system. 

How CMiC Helped 

  • Since switching to CMiC, North Mechanical now works with real-time data.   

  • Anybody who is given secure access to the system can read through the full history, eliminating the dependency on a select few employees in the office to provide the information.   


  • Achieved NMC goal of ensuring that all their data was reliable, up-to-date and accurate. 

  • Eliminating multiple paper processes—including those for invoices and timecards—from their workflow, enabled by integrations with eTime and DocuSign. 

  • Faster task completion times from real-time collaboration between their Operations and Contracting groups. 

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