PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT
CMiC complies with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the PIPEDA Fair Information Principles which may be found here:
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
YOUR INFORMATION PREFERENCES
Upon request CMiC will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You can always review or update your Personal Information (defined below) by changing the relevant settings on the Site or by emailing us. We will respond to your request within a reasonable timeframe.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
INFORMATION WE COLLECT
We collect information that personally identifies you, such as your name, email address, username and password, phone number, company you work for and other personally identifiable information about you or users whose information you provide to us when you sign up for or use the Site. (“Personal Information”). For example, when you request information, we collect your username, password, and email. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Site. We do not collect any credit card or other financial account information.
We may also collect certain additional information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, available storage space, connection type (e.g. WiFi vs. cellular). We may also use GPS technology (or other similar technology) to determine your current location. If you do not want us to have your location information, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
Usage Data and Site Activity
Cookies and Web Beacons
You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser’s “help” directory. However, certain features of the Site may not work if you delete or disable cookies. Some of our Service Providers may use their own cookies and Web beacons in connection with the services they perform on our behalf, as further explained below.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded. We link certain information we store within the analytics software to authorized users for customer usage and metrics and to aid in customer success.
HOW WE USE INFORMATION AND WHEN WE MAY SHARE AND DISCLOSE INFORMATION GENERALLY
We may use and share your Personal Information for the purpose for which it was provided, including without limitation for the purposes described further below:
Surveys, and Other Special Offers: From time to time, we may offer our users the opportunity to participate in surveys and other special offers. If you elect to participate in these services, you will need to provide certain Personal Information.
Questions and Requests: If you contact us by e-mail or otherwise, we will use the Personal Information you provide to answer your question or resolve your problem.
Contacting You About Other Products, Services and Events: Company and, if you opt-in, third parties may use your Personal Information to contact you in the future to tell you about products, services and events that may be of interest to you.
Research and Data Analysis: In an ongoing effort to better understand and serve the users of the Site and the Services, Company may conduct research on its customers’ and users’ demographics, interests and behavior based on Usage Data and other information provided to us. This data may be compiled and analyzed on an aggregate basis, and Company may share this data with advertisers, researchers, business partners, publications, and other third parties. This information will not identify you or users personally.
Service Improvement: We may use your Personal Information, aggregated Personal Information and other non-personally-identifiable information collected through the Site and Services to help us improve the content and functionality of the Site, to better understand our users and to improve the Services.
If you do not want us to share your personal information with these companies, you may contact us.
From time to time, we may establish a business relationship with other businesses that we believe to be trustworthy and have privacy practices consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, accounting, data analytics and data storage and management, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information other than as specified by Company.
We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with Company. If Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets or equity, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
In certain situations, CMiC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Company will cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other content and information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to or comply with legal requests (including court orders and subpoenas), to protect the safety, property or rights of Company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
BE CAREFUL WHEN YOU SHARE INFORMATION WITH OTHERS
Please be aware that whenever you share information on a publicly available page or any other public forum on the Site or Services, others may access that information. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of Personal Information and other information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk. If you have any questions about the security of your personal information, you can contact us.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. By posting a testimonial, you give your consent for CMiC to use your testimonial in all media along with your name. If you wish to update or delete your testimonial, you can contact us.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information.
SOCIAL MEDIA WIDGETS
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.
We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
NOTE TO INTERNATIONAL USERS
Computer Methods International Corporation
4850 Keele Street, Toronto, Ontario M3J 3K1